SignalONE Lifecycle Management Services to Support the ICT Devices We Provide
SignalONE brings together the products and services you need. It ensures the installation, monitoring, functionality, maintenance, and servicing of your company's ICT equipment throughout its entire lifecycle.
SignalONE Basic - Service Desk
Ease and Speed in Technical Support
SignalONE Basic – ServiceDesk provides you with a single point of contact (SPOC) to Signal Partners’ experts for support or troubleshooting. The service offers fast and efficient assistance to your technical contact via phone or email, with tracking and reporting through a ticketing system. Available on weekdays from 8 AM to 4 PM EET, the service ensures defined response times and can be expanded to 24/7 coverage for critical situations. A dedicated account manager and service manager ensure smooth collaboration and regular follow-up meetings.
Increased Confidence and Speed in Managing Technical Support
Enhanced Operational Efficiency
Fewer Interruptions
SignalONE Basic - Maintenance
More Uptime, Less Downtime
The SignalONE Basic Maintenance Service ensures fast processing either at Signal Partners or the manufacturer's service centre, maximising device availability and minimising downtime during maintenance. While under warranty, maintenance costs remain predictable.
The service includes:
Coordination of the maintenance process
Restoring devices to working condition or delivering replacement units
Software installation
Configuration restoration
Device lifecycle management
Logistical costs
Product-Specific SignalONE Services:
Smoother mobile device usage, fewer interruptions, and enhanced security.
The SignalONE Mobile service provides a comprehensive solution for managing mobile devices in order to ensure their availability and security. The service includes device management, setup, maintenance, and data security, reducing the IT department's workload and improving operational efficiency.
Better network performance, fewer disruptions, and enhanced security
A comprehensive solution for corporate network management, including network design, setup, management, and maintenance. This reduces the IT department’s workload and improves operational efficiency across the entire company.
Ease and cost efficiency for printing.
The SignalONE Printing service offers a comprehensive solution for print management, including device setup, maintenance, and remote monitoring. This service reduces staff workload and ensures uninterrupted printing.
Smooth communication in any situation.
The SignalONE Two-way Radio service covers not only the management of radio fleet but also radio licenses, device delivery, setup, and maintenance.
ASK OUR EXPERTS
We are happy to help you find a solution tailored to your needs and expectations, enabling you to improve your business efficiency. Send us a message, and we’ll get back to you as soon as possible.