Privacy Policy

Date of Creation: 21.10.2021

1. Data Controller

Signal Partners Oy (VAT-number FI01081471)
Address: Tiilitie 10, 01720 VANTAA
Email: info(at)signalpartners.fi

2. Name of the Register

Signal Partners Marketing Register

3. Purpose of Processing Personal Data

The register is used for customer relationship management, marketing, and market research. The information in the register may be used for Signal Partners’ direct marketing unless the customer has specifically opted out. The target audience of Signal Partners consists of other companies. The aim is to store only the contact persons of companies whose roles or responsibilities are relevant to the products and services offered by Signal Partners.

Personal data is processed within the limits allowed and required by the Personal Data Act. Only data essential to the current or potential future customer relationship is stored in the register.

4. Data Content of the Register

  • Name
  • Title/Job Description
  • Email Address
  • Phone Number
  • Company
  • Company Contact Information
  • Company Address Information
  • Company’s Industry, Size, Number of Employees, Turnover, Profit
  • Information and notes on discussions, offers, and orders
  • Information on contact requests and/or support service requests
  • Information on the sending, opening, clicking, and unsubscribing of electronic direct marketing (email)
  • Potential information on website visits and usage of the website

5. Regular Sources of Information

The information in the register is obtained during the formation of a customer relationship and from the notifications made by the customer to the data controller.

Updates to name and contact information may also be obtained from authorities and companies providing updating services. Information may also be received from service providers and subcontractors related to the use or provision of services or B2B target groups. Data can also be gathered and supplemented from social media, public networks, and service providers who offer this information. Information can also be obtained from customer events.

The information in the register is supplemented by data from Signal Partners’ website (cookies) and information tracked through forms filled out by the customer, as well as data on email direct marketing services such as sending, opening, clicking, and unsubscribing.

6. Disclosure of Data

Customer register information is used exclusively by the company, except when using external service providers for marketing Signal Partners' products and services, providing value-added services, supporting credit decisions, debt collection, or invoicing, as well as when required by law.

7. Transfer of Data Outside the EU or EEA

Data is not regularly disclosed or transferred outside the EU or EEA, except in cases where the servers of information systems or service providers used by Signal Partners are located outside the EU or EEA. In such cases, it is ensured that the service provider complies with the requirements of the General Data Protection Regulation (GDPR).

8. Principles of Data Protection

Only designated employees of the company and its affiliates have the right to access and maintain the customer and marketing registers.

Systems are technically protected according to industry standards against external attacks and intrusions. In the event of a breach, authorities and affected individuals will be informed in accordance with the General Data Protection Regulation (GDPR).

9. Cookies

This site uses cookies. We use cookies to personalise content and ads, support social media features, and analyse visitor traffic. Additionally, we share information about your use of our site with our social media, advertising, and analytics partners. These partners may combine this data with other information you’ve provided or they’ve collected from your use of their services. By using our website, you agree to the use of cookies.

Cookies are small text files that websites can use to make the user experience more efficient.

By law, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You can change or withdraw your consent at any time via the cookie notification on our site.

Read more in our Privacy Policy about who we are, how to contact us, and how we process personal data.

10. Right to Access

The data subject has the right to check what data is stored about them in the register.

Requests for access must be made in writing by contacting the company’s customer service or the register contact person, in Finnish or English.

The identity of the person making the request must be sufficiently verified before any data is disclosed.

11. Right to Request Correction

Incorrect, unnecessary, incomplete, or outdated personal data in the register must be corrected, deleted, or updated.

Correction requests must be made in writing to the company’s customer service or the register administrator. The identity of the person making the request must be sufficiently verified before any data is disclosed.

The request must specify which data should be corrected and on what basis. The correction will be made without delay.

If the correction request is denied, the register administrator will provide a written statement explaining the reasons for the refusal. The individual can refer the matter to the Data Protection Ombudsman for a decision.

12. Other Rights Related to the Processing of Personal Data

The data subject has the right to prohibit the disclosure and processing of their data for direct marketing or other marketing purposes, to request anonymisation where applicable, and to be completely forgotten, provided that authorities or legislation do not prevent this.

The request must be made in writing to the company’s customer service or the register administrator. The identity of the person making the request must be sufficiently verified before any data is disclosed.

The request must specify what data should be anonymised or deleted and on what basis.

A ban on electronic direct marketing can be easily made by clicking the link at the end of each email or by notifying the data controller.