BUILD CUSTOMER LOYALTY

 

From your customer’s point of view, service is the sum total of all your efforts.

To grow economies of scale and scope, your first focus should be serving the customers you already have. Signal Partners technology solutions can help your field operations personnel deliver a higher level of service at a lower cost per interaction, with devices and applications that dynamically connect them to one another, to your supply chain and to your customers, all in real time. Create stronger economies, inside and outside your organization, with service that builds deeper loyalty, up-sells offerings and catalyzes growth.

 

FIELD SERVICE

Field service Empower field technicians to respond to your customers’ most pressing needs with the information most relevant to the task at hand. Positioning technicians where they’re needed most and equipping them with the intelligence they need to quickly resolve any situation reduces total cost to serve, enhances customer service levels and helps build customer loyalty.

 

FIELD SALES

Enable field workers to perform pre-sales, sales, and route accounting activities and more effectively interact with customers. Immediate and effective response to customer requests and requirements helps to sell products faster and more often, and grow customer bases.

 

FLEET MANAGEMENT & DELIVERY

Enhance service levels inside and outside of your organization by optimizing the fleet of vehicles servicing your supply chain and end customers.

Field personnel are on the job whether it rains or shines, even in freezing cold. This places great demands on the mobile device in terms of both durability and usability
Pasi Hyvönen
Director | Eltel Networks

GUIDE TO FIELD MOBILITY | ZEBRA

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